Privacy Policy

Your privacy is important to us. It is Satish Chandra Homestay's policy to respect your privacy regarding any information we may collect from you across our website.

1. Information We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

• Enquiry Information: When you make an enquiry, we collect your name, email address, and phone number to respond to your request.
• Booking Information: If you proceed with a booking, we collect further details necessary to manage your reservation.

2. How We Use Your Information

The personal information you provide is encrypted during storage for security. We use this information solely for the purpose of communicating with you about your enquiry or booking.

3. Data Retention

We only retain collected information for as long as necessary to provide you with your requested service. Once your enquiry is resolved and if no booking is made, your personal data is permanently deleted from our active systems. If a booking is made, your data is retained as part of your booking record.

What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

4. Sharing of Information

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

5. Your Consent

By using our enquiry form, you consent to our privacy policy. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

6. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

7. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

8. Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at janaimitrabati@gmail.com or by mail at Satish Chandra Homestay, Janai Mitra Bati, Janai Baksha, Beside Raghunath Mandir, Hooghly – 712304.